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“Are you getting this? This hallway is covered in this shit from one end to the other.“
“Is it human or animal? It stinks.“
“I don’t know.“
“Who wrote the message?“
“I don’t know! I don’t even know what I’m looking at.“


“I try to turn every fare into friend. Making conversation is 90 percent of the job. This is really exhausting work, right? It’s the people that keep you going.“


“Buddy, I’ve been working in the tunnels for 15 years and I still get the heebie-jeebies every time I get on the muck train. My Pops used to say that being scared keeps you sharp, and being sharp keeps you alive. Most of the time, anyway. Everything’s getting darker. I’ve seen things down there… things I don’t think could survive on the surface… I don’t know.“



“ The typewriter is the best way to get to know New Yorkers. We just volunteer to write. We’ve typed up love poems, want ads… Allen’s written resignation letters for people. Sometimes we just offer haikus to people on the street. Once I typed someone’s suicide note. “
“ Why did you do that? “
“ Because he was afraid to write it himself. “



“I love it here. Why would anybody dislike working among the dead? They’re not exactly a threat. If you ask me, it’s the living you need to be afraid of. Besides, if anyone in the fridge gets out of line, I have these.“


“So much for open-toed shoes…“


“This is our first family vacation in almost three years. We’re seeing Wicked tomorrow. Logan’s aunt won’t stop raving about it and she insists it’s better on Broadway. But I think all Logan wanted to do was see the lights and signs in Times Square. No wonder this is the city that never sleeps!?“